Our Refund & Return Promise
We are committed to delivering high-quality products. We only accept returns and offer refunds for items that are broken or damaged upon arrival.
If your product is damaged, don't worry—we'll take care of it for you.
How to Report an Issue
For any complaints or issues, you must contact us within 48 hours of delivery. To make a claim, you must email us at gharista.customercare@gmail.com with the following:
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Your order number.
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Clear photos and a video of the product being unboxed, showing the damage.
Only claims submitted with this required information within the 48-hour window will be accepted. We'll review your claim and work with you to find a solution as quickly as possible.